Policies

RETURNS:
If you are in any way unsatisfied with your purchase please contact us. 
Any products that are faulty or defective will be refunded in full.

In the event of an item being purchased in the incorrect size we will happily exchange for the correct fit if it is in stock. If this is not an option - a credit note or refund will be issued to the customer. 

To return an item please email or call us within seven days of receiving your order. 
Returns address: 50 Mary Street Noosaville QLD 4566
Items must be sent with tracking. 

Sale items are final, no returns or exchanges. 

SHIPPING WITHIN AUSTRALIA:
Standard Shipping:
Your purchase will be posted to you, free of charge within 4 business days via Australia Post or Fast Ways Couriers. 

Express Shipping:
Your purchase will be posted to you via express Australia Post within 2 business days. We have a standard express post rate of $10

We will always let you know if there is ever a hold up on your order.
If you are in a hurry to receive your order, please just let us know.
If you would like a tracking number please contact us. 

SHIPPING INTERNATIONALLY:
Your purchase will be dispatched within 5 business days. Your parcel will be posted to you via standard international post and will take 10-14 days to get to you depending on your country. We have a standard international post rate of $20. If you would like a tracking number please contact us. 


PRIVACY:
Zephyr Lounge Wear respects your privacy and will not disclose any of your personal information.